Piyush Hedau
Global IT & Digital Transformation Leader| Engineering | Delivery & Program Management | Delivery Excellence | Telecom, BFSI, Fintech, Airlines, Manufacturing
- Role
- Head of Service Delivery at Ascendion
- Location
- Pune District, MH, IN
- LinkedIn followers
- 500 followers
About Piyush Hedau
Global IT & Business Transformation Leader with 20+ years of experience driving large-scale digital transformation across Telecom, BFSI, Fintech, Airlines, Manufacturing, Healthcare and enable Global Capability Centers (GCCs) to deliver measurable business outcomes through strategic leadership, customer-centric innovation, and operational excellence. Specialize in large scale global delivery with Agentic AI-driven solutions, P&L ownership, Digital Transformation, Agile/DevOps adoption, leading 1,200+ professionals across APAC, Europe, and NA, thrive in complex, multicultural environments where technology must align with business strategy.🤝 Trusted by Senior executives, I have consistently partnered with global enterprises to launch business transformative programs—ranging from next-gen telecom services (eSIM, billing modernization) to banking and fintech innovation, enabling revenue growth, enhanced customer experience, and competitive advantage. Recognized for innovation and continuous improvement, champion AI-driven automation, delivery excellence, and a culture of ownership and accountability. These principles have helped scale organizations, optimize delivery performance, and inspire high-performing teams.
Experience
Head of Service Delivery
Aug 2024 — Present
Education
MACT
Bachelor of Computer Science, Computer Science
1995 — 1999
Skills
- Software Development
- Unix
- Software Project Management
- Financial Services
- Sdlc
- Banking Solutions
- Solution Architecture
- Agile Methodologies
- Billing Systems
- Vendor Management
- Business Analysis
- Satellite Tv
- Program Management
- Oracle
- Requirements Analysis
- Bss
- Integration
- Telecommunications Billing
- Pre-Sales
- Telecommunications
- Pl/Sql
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