Piyush Gupta
CSA at Tech Mahindra
- Role
- Customer Support Associate at Tech Mahindra
- Location
- Varanasi, IN
- LinkedIn followers
- 500 followers
About Piyush Gupta
I am a highly driven recent business school graduate seeking a fulltime position in your company where I can lend my knowledge of market analytics to help your organization improve profitability.
Experience
Customer Support Associate
Jul 2023 — Present · Noida, IN
Maintains customer relationship by responding to inquiries; documenting actions.\\\\nPrepares for customer inquiries by studying products, services, and customer service processes.\\\\nResponds to customer inquiries by understanding inquiry; reviewing previous inquiries and responses; gathering and researching information; assembling and forwarding information; verifying customer’s understanding of information and answer.\\\\nRecords customer inquiries by documenting inquiry and response in customers’ accounts.\\\\nImproves quality service by recommending improved processes; identifying new product and service applications.\\\\nUpdates job knowledge by participating in educational opportunities.\\\\nAccomplishes customer service and organization mission by completing related results as needed.\\\\n \\\\n\\\\n \\\\n \\\\n\\\\n \\\\n
Education
Maa Sharada Balika High School
10th, Physical Sciences, 87.33℅
2016 — 2017
Mahatma Gandhi Kashi Vidyapeeth
BCA, Computer Science, 64.16℅
2019 — 2022
Rashtriya Shikshan Sansthan Inter College
12th, Physical Sciences, 74.6℅
2018 — 2019
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