Piyush Chauhan
System Engineer, C1
- Role
- Assistant System Engineer at Tata Consultancy Services
- Location
- Gurugram, HR, IN
- LinkedIn followers
- 500 followers
About Piyush Chauhan
Results-driven Application Support Engineer with 3 years of experience in IT Service Management and Application Support. System Engineer at Tata Consultancy Services (TCS) specializing introubleshooting, incident resolution, and optimizing enterprise applications. Proficient in SQL, Unix,and Incident Management to ensure system reliability, service efficiency, and excellent customersupport. Committed to continuously enhancing technical skills and staying up-to-date with industrytrends to provide innovative solutions for complex issues.
Experience
Assistant System Engineer
Dec 2021 — Present · Gurugram, IN
Application Support Engineer | Client: SBI CARD (Banking Sector) 12/2021 - Present• Coordinated rapid incident management efforts to ensure continuity and limit organizational impact.• Directed incident and performance monitoring, conducting Root Cause Analysis to ensure closure within SLA.• Led critical P1 incident response calls, ensuring swift service recovery.• Monitored SLA adherence, maintaining accurate records of overdue tickets.• Performed routine system health evaluations and tracked server performance.• Increased reliability of services through collaboration with various functional teams.• Engaged with senior stakeholders and development teams to resolve escalations.
Education
Galgotias University
Bachelor of Technology - BTech
2016 — 2020
Find verified contacts for anyone on LinkedIn
Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.
Free plan included · No credit card required
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.