Piyush Borate

Assistant Manager - Building and Enabling Member Experience @1 Finance | Lean Six Sigma Green Belt | PGDM | Process Improvement | My views are personal, not recommendations

Role
Assistant Manager - Member Experience at 1 Finance
Location
Thane, MH, IN
LinkedIn followers
500 followers
Customer/Client ServiceView LinkedIn profile

About Piyush Borate

I help growing brands and businesses design smarter customer experiences and scalable processes that actually work. Over the last 11+ years, I’ve built systems, fixed escalations, and turned feedback into growth — using tools like Salesforce, Interakt, and Freshdesk. I believe great CX isn’t just about metrics, it’s about making every customer interaction simple, human, and memorable.

Experience

  1. Assistant Manager - Member Experience

    1 Finance

    Aug 2023 — Present · Mumbai, IN

Education

  • Principal L N Welingkar Institute of Management Development and Research L. N. Road, Opp. Matunga Gymkhana, Matunga (Central) Mumbai 400 019

    Master of Business Administration - MBA, Operations Management

    2015 — 2019

  • S K Somaiya Vidyavihars College of Arts Science & Commerce Vidyavihar Mumbai 400 077

    BCom - Bachelor of Commerce, Business/Commerce, General

    2009 — 2014

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Piyush Borate — Assistant Manager - Member Experience at 1 Finance in Thane, MH, IN | Unifers