Piyush Agarwal
Customer Obsessed | AI Enthusiast | Digital Payments
- Role
- Product Operations Manager at Chalo
- Location
- Panaji, GA, IN
- LinkedIn followers
- 500 followers
About Piyush Agarwal
Seven years in payments and product operations, most recently at Chalo Mobility where I run payments for a transit platform serving state government transport bodies across India and Southeast Asia. I own the full lifecycle from discovery and PRD writing to vendor partnerships, team leadership and delivery. I have led payment orchestration design, managed gateway relationships across Razorpay, PhonePe, GCash and others, and built automation systems using Snowflake AI that scaled operations. I work well with complex stakeholders, whether that is a government transport authority, an international payment partner or a cross-functional engineering team, and I am comfortable in environments where the problem is still being defined. Open to Product Manager, Payments PM, Product Owner and Product Operations roles in fintech, mobility and SaaS.
Experience
Product Operations Manager
Aug 2022 — Present · Panaji, IN
Transit SaaS platform serving state government transport bodies across India and Southeast Asia- Led payment orchestration design, gateway partnerships and cross-border payment integrations across India, Philippines and Peru- Drove sprint planning as sole product owner for the payments tech team, reporting to the AVP of Product- Led city manager teams across multiple markets during go-to-market rollouts to state government transport authorities- Built automation systems using Snowflake AI that scaled platform operations- Owned senior stakeholder relationships across government transport bodies and international payment partners
Education
Institute of Management, Nirma University
Master of Business Administration - MBA, Finance, General
Gauhati University
Engineer's Degree, Mechanical Engineering
2009 — 2013
Skills
- C++
- Business Analysis
- Teamwork
- Team Management
- Research
- Powerpoint
- Microsoft Excel
- Public Speaking
- Market Research
- C
- Team Building
- Management
- Negotiation
- Microsoft Office
- C
- Strategic Planning
- Microsoft Word
- Business Development
- Business Strategy
- Marketing
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