Pippa Crossan
Service Operations Manager @TSB Bank
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WORK HISTORY
Service Operations Manager @TSB Bank
Gloucester, GB
Link business units to respective IT Services and Value Stream, responsible for seamless integration of change to operate function- Technical oversight and understanding of business operations to act as bridge between Value Stream and all areas of operations throughout the SDLC, with ultimate sign off for release into production- Ensure technology supports business objectives, monitors and manages service reviews- Champion continual service improvement- Second level support for incident management when required
SKILLS
ABOUT PIPPA CROSSAN
A highly organised and driven individual, focused on quality and efficiency through applied commercial acumen, analytical and strategic reasoning. Engaging and inclusive leader evidenced through clear communication and people development. A background of proficiency in delivering change, managing a variety of teams and stakeholders, a reputation for personal integrity, and commitment to achieve business aspirations.
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