Daniel Piper Cmgr
Founder & Managing Director @Setekh Solutions
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WORK HISTORY
Founder & Managing Director @Setekh Solutions
Plymouth, GB
Setekh Solutions is an execution-driven consultancy that partners with executive teams to solve complex business challenges, enhance leadership capability, and drive operational excellence.Unlike traditional consultancies, we don’t just advise; we work alongside businesses to implement high-impact strategies that improve profitability, performance, and customer experience.Key Focus Areas:Strategic Execution & Transformation – Bridging the gap between executive vision and real-world execution.Operational Efficiency & Cost Optimisation – Fixing inefficiencies without sacrificing capability.Leadership & Performance Acceleration – Enabling leadership teams to execute at a higher level.BPO & Contact Centre Optimisation – Improving governance, operational execution, client relationships, and workforce effectiveness.Who We Work With- COOs, VPs of Operations, CX Leaders, and Heads of Service- BPO & Outsourcing Providers seeking operational and commercial transformation- In-House Contact Centres navigating efficiency, leadership, and CX challenges.If your leadership team is ready for practical, high-impact execution strategies, we should |#Leadership #BusinessStrategy #OperationalExcellence #MasteryOverChaos
EDUCATION
Imperial Business School
Emerging CEO Programme, Organizational Leadership
Imperial Business School
Level 7 - Senior Leadership (Masters Equivalent), Senior Leadership & Management
SKILLS
ABOUT DANIEL PIPER CMGR
Most contact centres are stuck in a cycle of chaos — chasing KPIs, fighting fires, and…
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