Pinya Weerasonthree

Healthcare Customer Service Representative l Account Executive l Digital Marketing

Role: Patient Access Representative at Boston Medical Center (BMC)
Location: Austin, TX, US
LinkedIn followers: 500 followers

Healthcare & Human ServicesView LinkedIn profile

About Pinya Weerasonthree

The desire to create is one of the deepest yearnings of the human soul (Dieter F…

Experience

Patient Access Representative
Boston Medical Center (BMC)
May 2021 — Present · Boston, MA, US
Assisting more than 1,500 calls per month with less than 0.1% of missed calls. Assisting clients via Epic software to schedule an appointment, send triage messages, medication refills, and referral requests.• Checking the insurance eligibility, checking in the patients, and handling medical documents and letters.• Collaborating among internal team including providers, registered nurses, medical assistants, lab, medical referral, medical records, and population health.• Training new employees for the onboarding process from call script, Epic system, and insurance eligibility.

Contact information

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•••••@bmc.org
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Current company

Boston Medical Center (BMC)

Hospitals and Health Care · 10K employees · Boston, Massachusetts, United States

Boston Medical Center (BMC) is a 511-bed, equity-led academic medical center and a proud member of the Boston Medical Center Health System. BMC delivers a model of healthcare where innovative and equitable care empowers all patients to thrive. As a premier academic medical center in Boston, a national leader in clinical care, and the largest essential hospital in New England, BMC’s world-class clinicians provide comprehensive care in more than 70 specialties and subspecialties. BMC understands that health equity is foundational to community wellbeing, and it requires transformative thinking, rewriting policies that have historically underserved communities, creating access to cutting-edge care for all, and co-creating programs with community partners that serve as national models for improving patient outcomes and experiences. We are invested in going above and beyond what is traditionally considered medicine to meet the needs of our communities and address disparities in clinical care and beyond. By pioneering cutting-edge research and advancing scientific discovery, we are fostering a culture of innovation where novel treatments and therapies are not only effective but also accessible. Boston Medical Center Health System is an integrated academic healthcare system that models a new kind of excellence in healthcare where clinical and operational innovation meets health equity and access. With more than 15,000 dedicated employees, BMC Health System is committed to advancing scientific discovery and access to care, partnering with our communities, and developing scalable approaches to restore and maintain health. Visit jobs.bmc.org for career opportunities.

bmc.org

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About Pinya Weerasonthree

Experience

Patient Access Representative

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