Pinki Lakshakar

About Pinki Lakshakar

Cloud Operations Engineer | Azure DevOps & Infrastructure SpecialistTotal Experience: 6 Years | Relevant (Azure/DevOps): 4 YearsCertifications: AZ-104 | AZ-400 | AZ-900Experienced Cloud Operations Engineer with 6 years of IT experience, including 4 years of focused expertise in Azure cloud infrastructure, DevOps practices, and automation. Proven ability in managing and supporting end-to-end Azure environments including Development, Integration, SIT, NFT, and Production setups. Skilled in monitoring, Infrastructure as Code (IaC), CI/CD, and operational support across complex cloud landscapes.Key Responsibilities:1. Azure Monitoring & AlertingMonitored key Azure services like AKS, Azure Databricks, ADF, Application Insights, Cosmos DB, and Log Analytics.Investigated critical alerts, performance issues, and handled scaling activities and service health checks.Ensured high availability and proactive incident response through monitoring dashboards and action groups.2. Infrastructure as Code using TerraformDesigned and modified Terraform scripts for deploying and updating cloud resources.Developed reusable modules for environment-specific deployments.Integrated Terraform with Azure DevOps Repos and Pipelines for automated infrastructure provisioning.3. CI/CD and Azure DevOpsBuilt and managed CI/CD pipelines using YAML for Terraform deployments.Automated deployment workflows, service connections, and variable group management.Handled PR creation, approvals, and change request documentation following process standards.4. Environment & Access ManagementManaged five parallel environments (Dev to Prod) with version control.Handled Service Principals, role assignments, and service connection expirations.Ensured secure and organized access management across environments.5. CloudOps & Application SupportSupported application teams in infrastructure deployments and operations.Acted as a liaison between development and operations for smooth delivery.Focused on performance, stability, and secure cloud operations.

Experience

1. Senior Associate Consultant

   Infosys

   Sep 2024 — Present · Bengaluru, IN

   Cloud Operations Engineer with strong hands-on experience in managing and supporting end-to-end Azure infrastructure and DevOps practices across multiple environments (Dev, INT, SIT, NFT, PRD). Proficient in monitoring, automation, incident response, and IaC with Terraform and Azure DevOps.Key Responsibilities:1. Azure Monitoring & Alerting:Proactively monitored all Azure resources including AKS, Azure Databricks, ADF, Application Insights, Cosmos DB, and Log Analytics Workspace.Investigated recurring and critical alerts, CPU spikes, and performance issues.Performed scale-up/down activities and service health checks based on alerts.2. Infrastructure as Code (IaC) using Terraform:Created and modified Terraform scripts for infrastructure changes.Managed reusable modules and environment-specific configurations.Integrated with Azure DevOps Repos and Pipelines for automated provisioning.3. CI/CD & Azure DevOps:Developed and managed CI/CD pipelines using YAML for Terraform deployments.Worked on pipeline automation, service connections, and build/release processes.Handled PR creation, approvals, and change request documentation based on standards.Environment & Access Management:Maintained five parallel environments (Dev to Prod) with proper version control.Managed Service Principals, Service Connections, and handled expirations and owner assignments.5. CloudOps & Application Support:Provided Azure infrastructure support for application teams from deployment to monitoring.Ensured stability, security, and performance of deployed resources.Acted as a bridge between development and operations to streamline delivery.

Education

• Madhav Institute of Technology and Science, Gwalior

  Bachelor of Engineering - BE, Computer Science

  2015 — 2019