Ping Song

Business Product Owner @OLG

North York, ON, CA
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

May 2024 — Present

Business Product Owner @OLG

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Toronto, ON, CA

Create and implement product strategy to align with the business strategy, ensuring our gaming services, capabilities, and products exceeded customer expectations, leading to a double-digit growth in digital lottery proceeds three years in a row.Own P&L, track OKRs, compare against the budgets and adjust the product backlog based on highest value, using framework such as Cost of DelayImplemented and launched the inaugural digital lottery game, Group Play, on olg.ca. Collaborated with cross-functional teams to address challenges faced by Captains, resulting in a significant boost in subscription sales and the stabilization of Lottery revenue volatilityProvide continual feedback and guidance to the team using agile principles, leading to the successful accomplishment of key results through goal setting.Launched Lotto 6/49 Gold Ball on web and app with our Retail teams, contributing to a 40% sustainable lift in its digital proceeds.Launched Lottario on time with minimal defects, exceeding revenue expectations threefold and a significant CSAT score increase.Achieved a record-breaking sale during the $68 million gold ball draw, a 114% increase over $66 million draw.

EDUCATION

2014 — 2017

Ted Rogers MBA at Ryerson University

Master of Business

2002 — 2006

Toronto Metropolitan University

Bachelor of Fine Arts - BFA

SKILLS

Video EditingAdobe PhotoshopOs XCreative Concept DesignSEOIllustratorWeb StrategyResearchPortrait PhotographyIllustrationMicrosoft OfficeProject ManagementLogo DesignAdobe Creative SuiteTeamworkTypographyTime ManagementCritical ThinkingHtmlMarketing CommunicationsAdobe IllustratorGraphic DesignSocial MediaDreamweaverWordpressWeb DesignDigital PhotographyIndesignPhotoshopPhotographyPowerpointTeam LeadershipMarketing

ABOUT PING SONG

I’m a digital product leader with deep experience in game and product development, specializing in driving player engagement and adoption through customer-centric innovation. From upstream discovery to go-to-market, I bring products to life that balance user value, business impact, and technical feasibility. Over the past decade, I’ve led cross-functional teams to deliver MVPs, optimize product performance, and scale adoption across web and mobile platforms. My work spans digital lottery, retail transformation, and omni-channel experiences—with a strong focus on experimentation, insights, and iteration. I thrive at the intersection of strategy and execution: validating ideas early, aligning stakeholder priorities, and shipping products that players actually use and love. Whether refining roadmap decisions or launching net-new features, I’m energized by building solutions that resonate with real users.

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Ping Song — Business Product Owner at OLG in North York, ON, CA | Unifers