Sonu Kumar

About Sonu Kumar

I am a Network L2 Engineer with 4+ years of experience in managing and troubleshooting IT infrastructures in the gambling and Logistic industry. My expertise includes network monitoring and problem resolution. Passionate about transitioning into cloud networking, I hold multiple AWS certifications and am eager to leverage cloud technologies to enhance network performance and security. Currently pursuing my MTech at BITS Pilani, I am committed to continuous learning and professional growth. Open to relocation and flexible work opportunities, I am excited to contribute to innovative projects in the cloud networking space.

Experience

1. Network Engineer L2

   Wipro

   Dec 2024 — Present · Pune, IN

   Client: Brambles LimitedBrambles is a global leader in supply chain logistics, specializing in the pooling of unit-load equipment, including pallets, crates, and containers. With a commitment to sustainability and efficiency, Brambles operates in over 60 countries, providing innovative solutions that enhance the supply chain for various industries.Key Responsibilities:Network Support and Troubleshooting: Provide Level 2 support for network-related issues, ensuring timely resolution of incidents to minimize downtime and maintain client operations.Configuration and Management: Configure, monitor, and maintain network devices, including routers, switches, and firewalls, to ensure optimal performance and security.Incident Management: Collaborate with cross-functional teams to diagnose and resolve complex network issues, utilizing ticketing systems to track and document incidents effectively.Performance Monitoring: Utilize network monitoring tools to analyze traffic patterns, identify bottlenecks, and implement solutions to enhance overall network performance.Documentation and Reporting: Maintain accurate documentation of network configurations, changes, and incidents, and generate comprehensive reports for management review.Client Interaction: 🤝 Liaise with client stakeholders to understand their network requirements and provide informed recommendations for improvements and upgrades.Compliance and Security: Ensure adherence to industry standards and best practices for network security, including conducting regular audits and vulnerability assessments.Training and Mentorship: ‍ Assist in training junior engineers and new team members on network protocols, tools, and best practices to foster a knowledgeable team environment.

Education

• BITS Pilani Work Integrated Learning Programmes

  Master of Technology - MTech

• Patliputra University

  Bachelor of Computer Application, Computer Science

  2018 — 2021