Pinaki Banerjee

About Pinaki Banerjee

Am business leader with over 23 years of experience driving growth, transformation, and operational excellence across Retail Automation, RFID & IoT, Consumer Durables, Digital Security, and the PC industry in India and South Asia. I build high-performance teams, scale multi-crore businesses, and lead complex technology and retail transformation programs that unlock measurable revenue and profitability.My career spans leadership roles with Johnson Controls, Acer, Canon, and Reach Infocom, where I have consistently delivered market expansion, P&L success, and partner ecosystem growth. I specialize in solving challenging business problems through customer-centric innovation—whether that’s launching India’s first RFID warehouse automation, creating unified commerce platforms, or strengthening channel and enterprise engagement across diverse markets.I work closely with CXOs, OEMs, and global technology leaders to shape GTM strategies, streamline operations, and build scalable commercial engines. My approach blends strategic thinking with hands-on execution—optimizing sales processes, accelerating demand generation, and building resilient partner networks.If you’re passionate about transforming Enterprise, Retail and channel business, scaling tech-enabled businesses, or driving growth in fast-moving markets, I’m always open to meaningful conversations.

Experience

1. Business Leader

   Johnson Controls

   Apr 2018 — Present · Mumbai, IN

   Key Highlights:Leadership & Strategy: Spearheaded sales and aftermarket growth across North, West India, and Bangladesh, managing a high-performing team focused on RFID automation, IoT traffic management, and loss prevention for global and Indian retail brands.Revenue & P&L Ownership: Achieved robust topline and bottom-line growth, with consistent 3X pipeline management and optimized DSO to 45 days.Customer & Channel Engagement: Built long-term partnerships with CXOs, System Integrators, and over retail clients Pan-India, driving strong customer loyalty and recurring business.Innovation & Market Development: Led the rollout of next-gen retail automation technologies, including India’s 1st RFID warehouse automation, enhancing operational efficiency and visibility.Process Excellence: Established scalable sales frameworks, CRM-driven reporting, and strategic forecasting to enable data-led decisions by senior leadership.Cross-Functional Leadership: Collaborated across marketing, operations, and product teams to align GTM strategy and execution, boosting adoption and customer retention.Thought Leadership: Acted as a key industry influencer and brand ambassador, enhancing visibility through strategic networking, trade shows, and forums.

Education

• DV Boys Higher Secondary School

  Higher Secondary , Business/Commerce, General

• The University of Burdwan

  Bachelor's Degree, Business Management, Accounts, Economics

  1990 — 1992

• St. Joseph Convent

  Schooling, Maths, English & Sports

  1977 — 1987

• National Institute of Information & Technology

  Masters, Computer/Information Technology Administration and Management

  1992 — 1993

Skills

• Team Management
• Competitive Analysis
• Start-Ups
• Product Management
• Brand Store Start-Up Operation
• Communication & Persuasive Skills.
• Communication and Persuasive
• Retail
• Account Management
• Crm
• Talent Acquisition
• Telecommunications
• Product Development
• Multi-Channel Retail
• Marketing
• Channel Partners
• Brand Management
• Leadership
• Marketing Strategy
• Modern Trade
• Budgeting & Planning
• Vendor Management
• Key Account Management
• Managing Multiple Locations
• Strategy
• Training
• New Business Development
• Business Strategy
• Sales Management
• Regional Operation
• Product Launch
• Market Research
• Excellent Influencing and Consensus-Building Skills
• Management
• Solution Selling
• Business Planning
• Channel Sales
• Product Marketing
• Strategic Planning
• Strategic Partnerships