Pina Ciccone

Experience

1. Ey Atlantic Geo Market Ess Geo Advisor

   EY

   Nov 2024 — Present

   With 38 years of dedicated service at EY, I have honed my expertise as an ESS Geo Advisor servicing the Atlantic Geo Market, specializing in managing and nurturing relationships between ESS and our internal customers, primarily our Office Managing Partners. My primary goal is to ensure customer satisfaction with the services and products provided by ESS, fostering increased loyalty and long-term engagement.Key Responsibilities:Building and maintaining strong client relationshipsManaging accounts and ensuring client satisfactionSolving problems effectively and efficientlyCommunicating clearly and collaborating with internal teamsAnalyzing data and generating insightful reportsDeveloping and implementing strategic plansKey Attributes and Skills:Exceptional interpersonal and communication skillsStrong customer/client focusProficient in problem-solving and negotiationHighly organized with excellent follow-up abilitiesHigh emotional intelligence and adaptabilityIn-depth industry knowledge and ethical integrityPatience, persistence, and strategic thinkingCultural sensitivity and collaborationIn summary, with nearly four decades of experience at EY, I combine excellent communication and interpersonal skills with a client-focused approach, strategic thinking, and a deep understanding of the industry. My goal is to build and maintain positive relationships that contribute to the success of our organization.