Pillaighani Mohammed Taqi
Human Resources Shared Services @Ola
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WORK HISTORY
Human Resources Shared Services @Ola
Bengaluru, IN
Leading a 4-member HR Operations team responsible for end-to-end delivery across multiple HR verticals. Driving process excellence, team productivity, and compliance through structured governance, automation, and data-driven insights. Ensured seamless coordination between HR, Finance, and Business teams for operational efficiency-Hire-to-Retire Process | Onroll, Offroll, Consultants & Third-Party WorkforceManaging the full Hire-to-Retire lifecycle for onroll, offroll, consultant, and third-party employees. Streamlined onboarding, documentation, movement updates, and exit formalities while maintaining 100% data integrity and compliance readiness-HR Systems | SAP SuccessFactorsProficient in SAP SuccessFactors (Employee Central, Onboarding, Reporting) with expertise in configuration, validation, and HRIS governance. Implemented automation and system enhancements for seamless integration with payroll and analytics tools-Database Management | HR AnalyticsOverseeing central HR data accuracy and generating dashboards on headcount, attrition, and workforce movement. Strengthened data governance, improved reporting quality, and provided actionable analytics for leadership decisions-Helpdesk Operations | Employee ExperienceSupervising HR Helpdesk handling high query volumes with strict SLA adherence. Enhanced service delivery through ticketing automation, root-cause analysis, and employee satisfaction tracking-Background Verification (BGV)Handling end-to-end BGV for onroll and contractual workforce through external partners. Maintained top-tier verification accuracy, audit readiness, and timely closure of discrepancies for faster onboarding-Internal & External Audits | EY, PWC, BCG, Deloitte, KPMGCollaborating with leading audit firms (EY, PWC, BCG, Deloitte, KPMG) for HR process reviews and data audits. Ensured smooth audit cycles, timely submissions, and closure of observations with zero non-compliance.
EDUCATION
Thiruvalluvar University, Vellore
B.Sc Computer Science
ABOUT PILLAIGHANI MOHAMMED TAQI
Hire-to-Retire | SuccessFactors | HR Systems | BGV | Data & Audit Governance | Leading 4 Member Team
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