Pijush Biswas
--IT Engineer at Tech Mahindra (SBI client) | curious | attention to detail
- Role
- Associate Software Engineer at Tech Mahindra
- Location
- Mumbai, MH, IN
- LinkedIn followers
- 500 followers
About Pijush Biswas
Open to work! Immediate Joiner!Associate Software Engineer. IT Operations professional at Tech Mahindra under SBI client (BFSI) with over 3.8 years of hands-on experience in Application Performance Monitoring (APM- SBI ROC - Command Center / Resilience Operations Center) using Dynatrace tool for SBI, Incident Management coordinator & Manual Testing. Proven ability to analyze complex systems, identify performance bottlenecks, and collaborate with engineering teams to ensure high availability & optimal user experience. Specializing in Dynatrace (APM), SQL & Manual testing. My role involves ensuring optimal performance & user satisfaction while managing various tasks of SBI project. I am detail-oriented, results driven, & capable of managing teams & responsibilities effectively in high-pressure Environments. With 3.8+ years of experience and exposure over SBI INB applications and payments journey. Pursued MBA degree in HR management from SVKM\'s NMIMS business school (DLP). I am acquiring strong communication skill, problem-solving attitude, team leadership, Incident Management, able to manage & handle difficult situation effectively. Successfully meeting client\'s (SBI) requirements since over 3.8+ years & acquiring strong analytical skills. Poised to contribute to team success & achieve positive results, ready to tackle new challenges & advance organizational objectives with dedication & enthusiasm.
Experience
Associate Software Engineer
Mar 2022 — Present · Mumbai, IN
Software Engineer with nearly 4 years of experience with BFSI (SBI) in various projects at various roles (Testing & Support).
Education
SVKM's NMIMS Mukesh Patel School of Technology Management & Engineering
Master of Business Administration, Human Resources Management/Personnel Administration, General
SVKM's NMIMS Mukesh Patel School of Technology Management & Engineering
MBA in HRM (Human Resource Management)
Asansol Engineering College
Bachelor of Technology, Information Technology
SVKM's Narsee Monjee Institute of Management Studies (NMIMS)
Master of Business Administration - MBA, Human Resources Management and Services
Asansol Engineering College
B. Tech in Information Technology (IT)
Asansol Engineering College (AEC)
Bachelor of Technology - BTech, Information Technology
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