Piers Conway
Project Management Consultant @Lyra Health
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WORK HISTORY
Project Management Consultant @Lyra Health
Los Angeles, CA, US
Designed and executed customer feedback and research programs using Asana, enhancing collaboration among cross-functional teams and ensuring the timely development of Lyra\'s Organizational Wellness Developed project plans and operational workflows on Asana for quarterly product updates, designing workflows under budget to increase product update visibility by 100%- Leveraged Excel to analyze product utilization reports, identifying customer integration issues affecting 25% of customers; devised targeted engineering solutions that led to enhanced customer satisfaction and retention rates- Utilized agile methodologies and Scrum principles to lead a diverse team of 15 clinicians, product marketing managers, and 3rd party engineers, resulting in the successful launch of a new B2B mental health product within a 6-month timeline
EDUCATION
Ithaca College
Bachelor of Science (BS), Psychology
Boston University
Bachelor's Degree, English Language and Literature/Letters
SKILLS
ABOUT PIERS CONWAY
I bring my collective 6+ years in product development into each new project I manage. At work, I excel at developing and launching new products and managing multiple global projects from concept to delivery. I constantly challenge myself to think outside the box, and translate and synthesize complex business ideas into content that tells an important story in engaging formats such as youtube videos, innovative slide deck\'s, and short-form blogs. My drive comes from my work ethic, as well as my coworkers, and I take great joy in collaborating with others to design outstanding customer experiences. I\'m incessantly curious. You can say that picking up new hobbies is a bad habit of mine, but I love to learn. If I\'m not learning a new song on the piano, I\'m studying Korean and Japanese, developing my portfolio as a freelance graphic designer, or simply reading a new book. I take my collective experiences into each new opportunity presented.AREAS OF EXPERTISECross-functional team workProblem-Solving Strategy development Leadership Communication Production Project management Product management Road-map development.Roles: Product Manager, Product Marketer, Strategist, WriterAreas of Interest: Video Games, Fashion, Entertainment, Tech, Music
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