Pierre Galpin

Manager Customer Success Account Management @Microsoft

Paris, FR

EMAILS

[email protected]

MOBILE NUMBERS

+91 *********19

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WORK HISTORY

Oct 2021 — Present

Manager Customer Success Account Management @Microsoft

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As a Manager of Customer Success Account Manager (CSAM-M), I’m leading a team of 10 Customer Success Account Managers (CSAM) in the Retail Consumer Market (Enterprise & Major Accounts). We are the primary customer facing role responsible for customer success through the management of program deliveries and strong customer relationships. Our priority is our customers’ successful adoption and productive use of Microsoft cloud technologies (Azure, Business Applications, Modern Work). We are front and center with our customers supporting their digital journey and empowering them to achieve more.

EDUCATION

2012 — 2012

Curtin University

Academic Exchange, MBA program - Major in Corporate Finance

2009 — 2013

NEOMA Business School

Master of Science (MSc), Entrepreneurship

SKILLS

Business DevelopmentLogiciel D'entrepriseStratégie MarketingDéveloppement CommercialE-CommerceStratégieStratégie CommercialeSocial NetworkingGestion De La Relation Client (Crm)CrmNetworking SocialGestion De ProjetMobile CommunicationsMobile InternetManagementUser Interface DesignChange ManagementLeadershipProject ManagementInformatique DécisionnelleStart-UpEnterprise Social NetworkingConsultingLogiciel D’entrepriseCloud ApplicationsRéseaux Sociaux

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