Pierre Ludard

Senior Customer Success Manager @ServiceNow

Calgary, AB, CA
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Oct 2025 — Present

Senior Customer Success Manager @ServiceNow

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Calgary, AB, CA

EDUCATION

2011 — 2012

Ecole supérieure des Pays de Loire (ESPL)

Bachelor, Marketing, Communication & Publicité

2012 — 2014

MBway

Master of Business Administration (MBA), Management Commerce et Entrepreneuriat

2009 — 2011

Université de Caen Normandie

DUT Information et Communication, Communication des organisations

SKILLS

Réseaux SociauxMicrosoft OfficeMarketingService ClientDéveloppement CommercialProject ManagementSocial MediaBusiness Development

ABOUT PIERRE LUDARD

Bilingual Senior Customer Success Manager with 5 years of experience building and maintaining strong relationships with my customers to ensure their success and helping them achieve business outcomes and foster greater adoption in the technology and SaaS industries. Proven technical background and experience to become a true trusted advisor to customers and enable fast value from the solutions. Passionate about GenAi and problem solving in the technology industry. Holder of a Master’s of Business Administration and a Bachelor in Marketing and Communication.

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Pierre Ludard — Senior Customer Success Manager at ServiceNow in Calgary, AB, CA | Unifers