Pierre Gougeon

Role
Customer Experience Manager North-america at Tarkett
Location
Cleveland, OH, US
LinkedIn followers
500 followers

Experience

  1. Customer Experience Manager North-america

    Tarkett

    Jun 2021 — Present

    Manage the team in charge of projects related to the Customer-Experience: Collect feedbacks from customers via NPS surveys Reduce the number of customers complaints by improving the Supply-chain processes Deploy new tools to improve the customer experience: CRM, InIn, Web portal

Education

  • Lycée Henri Wallon

    Classe préparatoire aux grandes ecoles, MPSI, MP*

    2005 — 2008

  • CentraleSupélec

    Master of Engineering (MEng), Supply-Chain Management, operational Management

    2008 — 2012

Skills

  • Gestion De La Chaîne Logistique
  • Supply Chain Management
  • Microsoft Office
  • Continuous Improvement
  • Résolution De Problèmes
  • Ordonnancement
  • English
  • Amélioration Continue
  • Anglais
  • Management
  • Camel
  • Problem Solving
  • Microsoft Excel
  • Sap Apo
  • Gestion De Projet
  • Distribution Logistique
  • Planification Production
  • Prévision De La Demande
  • Forecasting
  • Supply Chain Optimization
  • Prévisions
  • Production Planning
  • Agroalimentaire
  • Powerpoint
  • Budget Monitoring
  • Gestion Des Transports
  • Génie Industriel
  • Project Management
  • Lean Manufacturing
  • Sap
  • Stock Management

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Pierre Gougeon — Customer Experience Manager North-america at Tarkett in Cleveland, OH, US | Unifers