Pierre Giaon
Support Analyst | SaaS Integrations | Solutions Consultant | Technical Product Demonstrations, Integration
- Role
- Technical Support Analyst at Synergy Sky
- Location
- Reston, VA, US
- LinkedIn followers
- 500 followers
About Pierre Giaon
The path at EZLease has been marked by a robust contribution to revenue growth, driven by over 200 technical demonstrations that culminated in 65 conversions and a noteworthy revenue increase. The role capitalized on my competencies in lease accounting software and my ability to manage and support over 400 free trial accounts, ensuring customers\' seamless transition and usage.At The Midtown Group, my tenure as a Systems Support Specialist - Tier II not only honed my skills in IT support for K-12 testing systems but also allowed me to mentor new members of our team. My certifications in Splunk Core and AWS Cloud Practitioner underscore my commitment to continuous learning and excellence in technology solutions. These experiences have shaped my mission to facilitate successful software integration and customer success through collaborative, cross-functional strategies.
Experience
Technical Support Analyst
Jan 2025 — Present
Education
James Madison University
Bachelor of Business Administration - BBA, Computer Information Systems
2015 — 2019
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