Pierluigi di Cosimo
Senior Service Manager - Problem Management @DHL Supply Chain
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WORK HISTORY
Senior Service Manager - Problem Management @DHL Supply Chain
Rome, IT
EDUCATION
Sapienza Università di Roma
Bachelor, Mathematics
ITIS Cartesio
Upper-school leaving certificate, SW analysis and development, Electronics, Systems, Math
SKILLS
ABOUT PIERLUIGI DI COSIMO
Senior IT Professional offering 30 Years of Pioneering Success in Delivering Optimal Results and Business Value in High-growth Environments.Results oriented, offer over two decade of diverse experience in different capacities, primarily in the areas of Innovation, Services Management, Project Management, ICT Infrastructure, Business Process Improvement and Cost Reduction. Highly motivated and be headhunted for spearheading the efforts across reputed Organizations for Senior Leadership Role to achieve management vision and goals in planned and stipulated time frame. Seek to contribute in a challenging work environment in area demanding technical expertise, customer focus and people orientation-Exceptional Analytical ability in the study of technology requirement, design and deliver cost effective and innovative solutions based on current trends-Proven proficiency in realizing tangible cost savings and project delivery-Adept in implementing & managing pro-active incident, problem and change management initiatives to ensure H.A. of IT infrastructure-Established proficiency in Developing Strategy & Plans for Service Management improvement through Standard Build, etc-Proven proficiency in Management of B.C. & D.R. functionality to confirm Service level and continuity-Demonstrated competence in Designing, Implementing, Virtualizing, Consolidating of ICT architecture, and backup strategy, software integration and automation-Articulate communicator who can fluently speak the language of both people and technology, blending technical expertise with interpersonal skills while interacting with local management and users, European and International stakeholder management, colleagues, ICT suppliers.Area of Expertise:Versatile Leadership ~ Cross-functional Coordination ~ Service Management ~ Project Management ~ ICT Infrastructures Design & Management (BC, DR)~ Process Management ~ Knowledge Transfer ~ Technical Support ~ Software integration & automation.
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