Andrew Pieries

WORK HISTORY

EDUCATION

SKILLS

ABOUT ANDREW PIERIES

I’m a Customer Success and Strategic Solutions Leader at Hostaway, driving growth for global property management and short-term rental operators through data, automation, and cross-functional strategy. My role bridges Customer Success, Product, Sales, and Channel Partnerships, enabling enterprise clients to adopt technology faster, optimize their revenue channels, and scale sustainably. I lead strategic initiatives that drive ARR growth, product adoption, and partner performance across Hostaway’s ecosystem. My focus is on turning customer data into actionable strategies — helping clients maximize ROI, strengthen OTA visibility, and simplify complex integrations. In addition to my work in Customer Success and onboarding, I’m a key technical consultant in the enterprise sales cycle, assisting with discovery, trial management, and solution validation for large, multi-unit accounts. I’m frequently involved in technical scoping sessions, API consultations, and pre-sales demos to ensure enterprise clients have a clear path from evaluation to success. I thrive in high-impact environments where success depends on aligning technology with client outcomes. Whether collaborating on new feature rollouts, designing adoption frameworks, or leading revenue-driving campaigns, my mission is to bridge technical depth with business growth. Core Competencies: Enterprise SaaS & Customer Success Strategy Revenue Enablement & Product Adoption Enterprise Onboarding & Retention Frameworks Pre-Sales Technical Consultation & Solution Design Cross-Functional Project Leadership API & Channel Integration Strategy Data-Driven Campaign Management Global OTA & PMS Ecosystem Expertise