Patrick I.

Product Manager | Enterprise Search | Digital Transformation | Service Design | Employee Experience| LLM| Generative AI | Educator | Virtual Agent Design

Role
Digital Transformation Strategiest at FedEx Dataworks
Location
Brooklyn, NY, US
LinkedIn followers
500 followers

About Patrick I.

Experienced end-to-end UX Product Design leader with over 15 years of experience collaborating with product managers and engineers to enhance financial tools for users. Effective communicator known for strategic vision and developing user-centered design solutions. Skilled in UX asset creation, cross-product blueprints, and design mentorship. Currently working on Artificial Intelligence, Machine Learning, and Knowledge Management solutions at Citibank.

Experience

  1. Digital Transformation Strategiest

    FedEx Dataworks

    Mar 2025 — Present · US

    Leading the development of the FedEx Global Business Services technology integration and user experience. Designing a seamless user experience leveraging the best-in-class SaaS, Cloud, and AI software solution for our seven hundred thousand employees worldwide.

Education

  • Pace University

    Adobe Certificate, Digital Graphic Design and Web Design

    2013

  • Rutgers University

    Advance Certificate, User Experience Design

    2011

  • Stony Brook University

    BA,BA, Psychology, Sociology

    1998

  • School of Visual Arts

    Master’s Degree, Digital Photography

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Patrick I. — Digital Transformation Strategiest at FedEx Dataworks in Brooklyn, NY, US | Unifers