Pia Talwar
Music | Live Events | Marketing | Operations
- Role
- Client Services Manager at Eventim USA
- Location
- Jersey City, NJ, US
- LinkedIn followers
- 500 followers
About Pia Talwar
An experienced Music & Live Entertainment professional with strong Marketing & …
Experience
Client Services Manager
Apr 2021 — Present · New York, NY, US
Day to day management of client accounts ensuring ongoing client satisfaction, success & business retention. Provide high level service, & built client relationships through strong communication skills- Collaborate with Marketing team on regional fan newsletters, social media content & pixel placements (Snapchat, TikTok, Social Ladder)-Lead festival & venue box office operations & access control plans as well as execute them successfully on-site- Demonstrate an in-depth knowledge of the See Tickets (Eventim) ticketing system & box office software in order to successfully train & support clients while offering problem solving skills- Coordinate with other departments for web design, equipment deployment, fulfillment, financial settlements & invoices, reporting, functionality requests & customer support optimization- Onsite support for events such as Movement Detroit, EZoo, Summer Smash, Miche Fest, Hyde Park Summer Fest, Pitchfork, Sol Blume, Imagine Music Festival, Oktoberfest, Wonderstuck, Wonderbus.
Education
Virginia Commonwealth University
BS, Mass Communications: Print Journalism
2008 — 2012
LIM College
Master’s Degree, MPS Fashion Marketing
2015 — 2016
Skills
- Bit.ly
- Salesforce.com
- Journalism
- Word
- Adobe Audition
- Hootsuite
- Google Analytics
- Indesign
- Adobe Premiere Pro
- Marketing
- Writing
- Twitter Analytics
- Mac Os X
- Fashion
- Salesforce
- Mailchimp
- Creative Writing
- SEO Copywriting
- Wordpress
- Ap Style
- Social Networking
- Public Relations
- Adobe Indesign
- Blogging
- Press Releases
- Microsoft Office
- Ap Stylebook
- Microsoft Office Suite
- Microsoft Word
- Editing
- Cms
- Social Media
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