Pia Chaderton
Program Manager |Pharma|Trade Relations | Implementation| Strategic Planning
- Role
- Program Manager at Elevance Health
- Location
- St. Petersburg, FL, US
- LinkedIn followers
- 500 followers
About Pia Chaderton
I am a proud University of Central Florida graduate and a results-driven professional…
Experience
Program Manager
Jun 2023 — Present
Facilitate training and in-services for 200+ stakeholders, aligning teams on contractual requirements & procedural flows, leading to a 40% decrease in errors and misunderstandings Develop & manage strategies & objectives for each program, ensuring alignment with the shared goals of the organization & its partnersLead and coordinate the implementation and overall execution of 8 unique programs across 5 diverse clientsGather feedback from partners to improve products, services, & the overall partnership experienceManage project schedules for 8 programs, certifying the timely completion of 100% of key milestones, achieving a 98% on-time delivery rate Analyze and optimized workflows, improving team collaboration & achieving a 20% reduction in cycle times, leading to a 15% increase in team productivityPrepare and deliver comprehensive Quarterly Business Reviews (QBRs), analyzing key performance indicators (KPIs) & identifying strategic growth opportunities to drive business expansionDirect risk & issue management process review of projects in conjunction with any operational risksServe as the primary point of contact between manufacturing partners, data/IT teams, & other stakeholders, harmonizing joint effortsManage third-party vendors and suppliers, safeguarding the timely and cost-effective delivery of program componentsAchieve a consistent 35% increase in dispenses, referrals, & patient retention quarter-over-quarter through targeted referral lifecycle monitoring and enforcement of contractual adherence measuresKeep up to date on industry trends, competitor activities, & market developmentsExamine external clients\' contract terms to align with the company\'s risk tolerance, and red-line documents as required for complianceExecute monthly and quarterly invoicing, auditing, and reconciliation confirming 100% accuracy in financial reporting resulting in a 15% reduction in discrepanciesUtilize technology to streamline and simplify processes
Education
University of Central Florida
Bachelor of Social Work
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