Phyllis Seguin
Director, Table Games @Caesars Windsor
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WORK HISTORY
Director, Table Games @Caesars Windsor
EDUCATION
NLP
Certified Countineous Improvement Facilator for SW and 5S
Athabasca University
Leadership Management Development program
SKILLS
ABOUT PHYLLIS SEGUIN
Extensive experience in gaming operations, revenue growth and cost control strategies, with more than 30 years in the industry, including over 10 years in my current role as Director, Table Games. ADDITIONAL EXPERTISE: • Bargaining Committee, Employer representative • Ontario Provincial Table Games team • Trespass committee, Responsible gaming • AGCO/EGEO submissions, compliance • Continuous improvement initiatives • Targeted Customer sustainability approaches • Talent development, Succession planning • Performance management • Community and social responsibility initiatives ACCOMPLISHMENTS: • Secured sole property, ‘first in market’ offerings • Implemented cost saving technology • Game security technology • Collaborated for consistency, cross-provincially • Exceeded YOY Employee Opinion survey targets • Increased customer service scores Personal: “Fitness: A lifestyle with no finish line” Committing to be my physical best, I set ambitious goals, focus, pledge, and move past the mental blocks, with a fierce determination and unwillingness to quit. I continue to find new ways to challenge myself, expand my knowledge and always improve.
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