Phyllis Mosteller

About Phyllis Mosteller

Skilled multifaceted professional offering an exceptional domestic and international…

Experience

1. Program Manager

   MaxLite

   Aug 2021 — Present

   MOU coordination, budgeting, and tracking for multiple programs- Work with inside salespersons on budget increases or changes required by the Utility / Implementation partner- Process POS invoicing as required for programs- Interfacing with customers to collect data, schedule meetings and events, and other coordination of program details- Assist in program MOU RFP development, review, and editing- Maintain communications and data sharing systems between clients, customers, and the internal team- Communicating with Utilities or implementers about MOU including incentive levels, included MaxLite products and goals- Collaborating with Utilities or implementers, finance teams, and other team members on budgeting and allocating funds- Managing deadlines and progress to ensure the MOU is delivered on time and on budget- Overseeing the specifics of each MOU and making adjustments as necessary to ensure they are delivered to specifications and high standards.

Education

• University of Asia and the Pacific

  Bachelors

  2000 — 2004

Skills

• Call Centers
• Technical Writing
• Project Management
• Customer Service
• Customer Satisfaction
• Training
• Program Management
• Product Management
• Data Analysis
• Social Media Communications
• Call Center
• Quality Assurance
• Strategic Planning
• Vendor Management
• Agile Methodologies
• Jira
• Management
• Leadership
• Social Media Blogging
• Customer Experience
• Account Management