Phyllis Burckhard
Director of Sales Proven Professional Leader Sales | Service | Revenue Mgmt
- Role
- Director of Sales at Staybridge Suites
- Location
- Minot, ND, US
- LinkedIn followers
- 500 followers
About Phyllis Burckhard
Accomplished Sales, Operations, and Office Management professional with extensive experience in the hospitality and tourism industry. Acknowledged as a strong leader and mentor able to motivate and develop staff to be highly productive and exceed departmental objectives. Demonstrated effective communication and relationship building with all levels of management, staff and external customers. Solid record of performance with increased responsibilities. Key areas of expertise include: • Sales & Marketing • Budgeting and Forecasting • Revenue Management • Customer Service • Administration • Human Resources
Experience
Director of Sales
Oct 2019 — Present · Minot, ND, US
Education
Institute of Financial Education
Degree of Distinction, Business Administration, Management and Operations
1983 — 1989
Minot State University
Business Courses
Skills
- Sales
- Crm
- Recruiting
- Customer Satisfaction
- Project Management
- Employee Training
- Department Budgeting
- Call Center
- Marketing Management
- Customer Service
- Marketing
- Hotel Management
- Team Leadership
- Hospitality
- Office Administration
- Customer Retention
- Hospitality Industry
- Hiring
- Customer Relationship Management (Crm)
- Team Building
- Coaching
- Direct Sales
- Forecasting
- Contact Centers
- Budgeting
- Organizational Effectiveness
- Revenue Analysis
- Training
- Call Centers
- Outsourcing
- P&L
- Human Resources
- Budgets
- Management
- Sales Management
- Leadership
- Process Improvement
- Sales Operations
- Hotels
- Employee Relations
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