Phyllis A. Martin

About Phyllis A. Martin

BUILDING RELATIONSHIPS - I love helping others be successful. Since starting with Harper Group in 2011, my sales increase is over 800%. I am a multi-award-winning sales professional. INFORMATION GATHERING - My objective is to learn everything I can about how a customer thinks, what their needs are, and what motivates them to buy. In doing so, I find out what the customer wants and bring it to them. My presentations include guidance on how to merchandise and market to their target audience. TRUSTED AND VALUED BUSINESS PARTNER - This is my ultimate goal. Highlights in my work include customers who entrust me with their open to buy, ask me to speak at events, and recommend me to others. TOP PROBLEM SOLVER - I consider every problem as an opportunity for growth. Many of my larger sales over the years have been the result of working to find solutions. While managing a territory in furniture sales, I overcame objections between the buyer of a thirty-store chain and my company to regain his business. My efforts earned an appointment in High Point and a order. PERSISTENT - Many of my highest volume customers turned me down, multiple times, but I keep going back, especially when I feel there is a great fit. Matching the right products with the right customers is very exciting. In working with a new line, I had a target customer in mind who I wanted to carry the brand even though the products were priced higher than anything else in her store. After my presentation, the owner was interested but had many questions to which I needed more information. I reached out to the vendor, set up a one-on-one training at her office, and then went back to my customer and secured an opening order. In a short period, the line became her number one selling brand at annual sales.SKILLED - Market Time, CRM, ACT, MS Office 365, Teams, Zoom and social media. Certified in the Huthwaite method of Spin Selling. Proficient in market research, sales analysis, projecting market trends, creating presentations, negotiating and closing the deal. Talented in marketing and merchandising. Mentor who encourages others towards success. Lifelong learner, calculated risk taker, and positive thinker. My personal interests include art, music, and adventure. I love to spend time with my family, travel, get lost in museums, and visit interesting places. My hobbies include creating art, gardening, ziplining, canoeing, and riding motorcycles. Loving mother to three beautiful and successful children who hung the moon.

Experience

1. Account Executive

   Harper Group

   Jul 2011 — Present · New York, NY, US

   Sales marketing and merchandising specialist, highly skilled in solution-based selling. Responsible for key account and territory development. Strategic thinker, creative trailer blazer and enthusiastic mentor. Skilled at business proposals and negotiations. Able to build strong interpersonal relationships between customers, manufacturers and sales group. Multiple award-winning sales producer.

Education

• Virginia Commonwealth University

  Fashion Merchandising

  1984 — 1985

• Danville Community College

  AAS, Business Administration

  1991 — 1994