Phuong M. Tran

About Phuong M. Tran

I operate at the intersection of people, strategy, and execution—with a deep belief that the future of work is shaped by how thoughtfully we design opportunity, access, and experience.With a career spanning consulting, HR, workforce innovation, culture, employee listening, executive operations, business development, education, sales, banking, customer success, and public-sector grant work, I bring a rare blend of systems thinking and human empathy. I specialize in supporting senior leaders by turning complex, often early-stage ideas into clear, polished materials used in high-visibility moments - events, executive briefings, and leadership presentations for both internal and external conversations.Today, my work centers on workforce innovation, culture, employability, and ecosystem partnerships, helping organizations prepare people and communities for an AI-enabled world. I work closely with C-level executives on strategy and operations, serving as a trusted thought partner and hands-on operator - creating content to help leaders communicate clearly and move initiatives forward. My strengths include: Translating strategy into practical, audience-ready materials for executive and external use across industries, business functions, and org models Turning ideas and concepts into polished outputs for high-visibility events, senior and stakeholder audiences Executive enablement through content creation, coordination, and operational follow-through Designing people-centered experiences Cross-sector and cross-functional partnership building Navigating ambiguity with structure, clarity, and attention to detailI’m self-directed, highly organized, and energized by change - especially when it creates meaningful impact for people and communities.Based in Phoenix, Arizona —where the sunsets never disappoint. Outside of work, I enjoy exploring the outdoors, hiking, discovering new food spots, and spending quality time with family and friends.

Experience

1. Enablement Manager, Global Workforce Innovation & Culture

   ServiceNow

   Jan 2025 — Present

Education

• University of Phoenix

  Master of Business, International/Global Studies

  2001 — 2003

• University of Phoenix

  Master of Public Administration - MPA

  2011 — 2013

• Arizona State University

  Bachelor of Science - BS, Business Administration, Management and Operations

  1996 — 2000