Phuong D.
Project Manager -the Walt Disney Company @The Walt Disney Company
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WORK HISTORY
Project Manager -the Walt Disney Company @The Walt Disney Company
Burbank, CA, US
Coordinates with internal teams and vendors for efficient execution of title and content metadata management projects.• Act as the main point of contact for EMEA, LATAM, & APAC local content schedules.• Provide guidance and support to the Global team in validating Disney+, Star/Star+, & Disney+ Hotstar global schedules for EMEA, LATAM, & APAC regions.• Collaborate with Global Content Operations and Content Planning teams for scheduling SVOD platforms in EMEA, LATAM, APAC, US, & CAN.• Conduct training sessions for new hires on collaboration tools.• Establish and implement frameworks and workflows for international markets.• Work closely with Tech project and support teams for scheduling system tools\' development, enhancement, and training materials creation.• Allocate tasks to ensure timely project completion, considering resource availability.• Provide regular status updates to leadership, highlighting progress, milestones, and potential issues.• Develop and maintain a detailed project plan with timelines, deliverables, and dependencies.• Facilitate project meetings, preparing agendas, documenting discussions, and maintaining comprehensive records.• Actively contribute to project work, engaging in title research, data analysis, mapping, and quality verifications.• Collaborate with key stakeholders to gather requirements, address concerns, and ensure alignment.• Proactively identify and address potential roadblocks or challenges hindering project success.• Ensure adherence to project management best practices, including risk management and quality assurance.• Demonstrate the ability to work independently and collaboratively in a fast-paced team environment while maintaining professionalism.• Possess an advanced understanding of distribution, music rights, and media management.• Demonstrate leadership skills with experience in managing reporting relationships for streaming platforms.• Exhibit problem-solving, decision-making, and analytical skills.
EDUCATION
UCLA Anderson School of Management
Riordan Programs at UCLA Anderson School of Management, Riordan Scholar 1988
UCLA Anderson School of Management
Economics and Management
ABOUT PHUONG D.
With 27+ years of experience at Disney, starting from Buena Vista Home Entertainment, I have successfully managed projects across diverse domains and business segments. Some notable achievements include developing a marketing materials DAM system, overseeing seamless system integrations, and contributing to the successful launch of Disney+ in November 2019.I led efforts with key internal stakeholders, including Creative, Marketing, Legal, PR, Business Development, and Sales Teams, as well as major streaming services such as Disney+, Netflix, NBCU Peacock, Amazon, iTunes, AT & T, and DirecTV, engaging with over 200+ subscribers.Situation: In 2022, Disney+ faced challenges with subscriber growth due to market saturation, increased competition, and rising costs.Task: I led the development and execution of strategies to boost subscriber engagement and growth for Disney+, pitching ideas that resulted in significant improvements.Action: Integration and Execution: Managed the integration of new features and updates into existing product lines, ensuring alignment with marketing and business objectives. Result: These initiatives contributed to a significant increase in Disney+ subscribers, growing from approximately 231 million in 2022 to 240 million in 2023—a notable increase of about 4%. Drive business requirements and processes for localized metadata (Disney+ and all downstream clients) and onboarding international teams/systems into the global content digital supply chain. As the primary liaison for the Europe, Middle East, and Africa (EMEA); Latin America (LATAM); and Asia Pacific (APAC) regions, I oversee all titles for the execution of content schedules on Disney+, Star/Star+, and Disney+ Hotstar SVOD platforms. Additionally, I lead and validate daily efforts for global schedules in EMEA, LATAM, Hotstar, and APAC territories.KEY SKILLSProject Management • Business Acumen • Strategic Planning • Organization Design • Global Talent Management • Change Management • HR Policy Administration • Employee Relations • Talent Acquisition • Data Analysis and Reporting • Conflict Resolution • Time Management • Relationship Building • Confidentiality Management • Microsoft Office Suite (Excel, Word, PowerPoint) • Workday • SAP • Diversity and Inclusion Initiatives • HR Technology • Adobe Suite • Atlassian Jira • Confluence • Keynote Presentation • Slack • Smartsheet • &
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