Phoenix Biscomb
Training Professional | Lover of Doggos | Roll For Initiative
- Role
- Sr Customer Trainer at Simpplr
- Location
- Seattle, WA, US
- LinkedIn followers
- 500 followers
About Phoenix Biscomb
With over 15 years of experience in corporate training, I help organizations turn learning into action. I specialize in creating training experiences that actually change behavior-not just check boxes. I’ve led enablement and education in fast-paced SaaS companies, consistently earning strong feedback from clients and internal teams alike.I’ve worked inside companies still finding their product-market fit, where adaptability, clarity, and human connection were critical. And while AI and automation have changed how content is created, I bring the one thing machines can’t: the ability to spark genuine engagement and connect learning to what actually matters.Now, I’m looking to partner with organizations who believe training should empower people, not just satisfy a requirement.
Experience
Sr Customer Trainer
Nov 2025 — Present
Education
Western Washington University
Bachelor of Arts - BA, Communication
Skills
- E-Learning
- Docusign for Salesforce
- Team Leadership
- Human Resources
- Training Skills
- Docusign
- Software Training
- Retail
- Hands-on Training
- Business Process Improvement
- Coaching
- Staff Training
- Customer Service
- Docusign Web Console
- Ams360
- Consulting
- Training & Development
- Account Management
- Change Management
- Online Training
- Training
- Fraud
- Onboarding
- Software Implementation
- Cash Handling
- Saas
- Crm
- Employee Training
- Management
- Team Building
- Project Management
- Adult Education
- Instructor-Led Training
- Leadership
- Docusign Retrieve
- Salesforce.com
- Customer Relationship Management (Crm)
- Process Improvement
- Workshop Facilitation
- Software as a Service (Saas)
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