Phoebe Hsiao
Business Analytics Program Ambassador @Uw Foster School Of Business
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WORK HISTORY
Business Analytics Program Ambassador @Uw Foster School Of Business
Seattle, WA, US
Selected to represent the UW Foster School of Business and the MSBA program 2025.• Share insights about the MSBA program through virtual and in-person meetings, maintaining timely and professional communication with inquiries.• Participate in panels, webinars, and mixers, promoting the MSBA program and sharing personal experiences.• Engage in social media activities, such as Instagram takeover, LinkedIn posts and blogs, to showcase life as a graduate student.
EDUCATION
The George Washington University
Exchange Program, International Relations, International Relations and Affairs
National Chengchi University
Bachelor of Arts - BA, International Relations and Affairs
UW Foster School of Business
Master of Science - MS, Business analysis
ABOUT PHOEBE HSIAO
Growth-Oriented Product Manager | Fintech & Payments | Data-Driven Strategy With 5+ years of experience in fintech startups, I specialize in product growth, customer success, and strategic execution. My expertise lies in optimizing user acquisition, driving monetization, and scaling operations through data-driven decision-making and cross-functional collaboration. Currently pursuing an MS in Business Analytics at UW Foster School of Business, I bring a unique blend of analytical skills, product strategy, and project execution to create impactful, customer-centric solutions. Key Achievement Increased transaction profitability from 0.01% to 2.75% per transaction by transitioning from third-party payments to direct bank partnerships, boosting revenue and reducing costs. Drove a 65% GMV increase and 45% app adoption growth by refining B2B/P2P pricing strategies, aligning products with customer needs. Cut merchant onboarding time by 25% by streamlining banking system integration, accelerating activation and retention. Launched a fintech payment app, growing adoption by 45%, through product improvements and targeted go-to-market strategies. Built partnerships with business owners, improving product-market fit and raising customer satisfaction by 30%. Beyond fintech, I co-founded a floral studio, blending my passion for creativity, brand building, and customer engagement. Open to growth-focused product and project management roles where I can leverage my skills to drive business impact. Let’s connect!
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