Phoebe Clements

Operations Manager @Mash Media

London, GB
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Mar 2024 — Present

Operations Manager @Mash Media

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Led operations for over 20 diverse events including conferences, summits, exhibitions, awards dinners, and networking lunches.Delivered two concurrent awards ceremonies in one day, managing all logistics and team coordination.Planned and executed a 900-guest awards dinner featuring headline performance acts.Organised multi-day summits incorporating detailed evening programs and VIP dinners.Managed exhibitions with 40+ stands, followed by awards dinners for 400+ attendees.Managed event budgets, ensuring cost efficiency and consistently delivering events under budget across the full portfolio. Operationally supported Operations Director across International Confex, Event Production Show & PA Show 2025 welcoming 620 exhibitors across over sqm of show-floor and Visitors across 2 days.Created detailed build plans and loading schedules, ensuring seamless setup and breakdown.Conducted supplier research and negotiations, achieving significant cost savings across multiple events.Oversaw staff allocation and rota planning, ensuring efficient coverage and team performance.Continuously improved event quality by implementing attendee and client feedback from past events.Acted as on-site lead, applying strong problem-solving skills and initiative under pressure.Maintained strong working relationships with clients and vendors through clear and professional communication.Proficient in event technology including EFD Floorplan Software, SketchUp, HubSpot, and various registration platforms (JET, RefTech, ASP).

EDUCATION

N/A

Multiverse

Apprenticeship, Business Administration and Management, General

N/A

St George's School, Ascot

GCSE's

N/A

St George's School, Ascot

A-Levels

ABOUT PHOEBE CLEMENTS

As Operations Manager I\'m using my previous experience within the events industry to…

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