Dan Park
Driving Operational Excellence & Client Success in Facility Management
- Role
- Facilities Solutions Manager at City Wide Facility Solutions
- Location
- Crown Point, IN, US
- LinkedIn followers
- 500 followers
About Dan Park
Field & Service Operations Leader | Driving Global Delivery, Customer Satisfaction & Scalable GrowthSenior operations executive with 15+ years of experience leading field service, logistics, and customer delivery across the U.S, UK, and 50+ international markets. I specialize in building high-performing teams, implementing scalable systems, and delivering measurable results in cost reduction, churn control, and customer satisfaction.Throughout my career, I’ve led multi-site field teams, launched North American operations from the ground up, directed CRM transitions (Salesforce, Dynamics), and driven $500K+ in annual savings through smarter routing, vendor strategy, and process design. I\'ve consistently kept the customer experience front and center, achieving a 97% CSAT average and keeping churn below 2%.Whether leading a global fulfillment network, scaling U.S. service hubs, or transforming technical delivery workflows, I bring hands-on leadership with a strategic lens — focused on performance, people, and long-term growth.Core Focus Areas- Global Field Logistics & Fulfillment Operations- Contractor & Technician Network Oversight- CRM & Systems Implementation (Salesforce, Dynamics)- SLA Design, Route Optimization & Dispatch- Regional Field Team Leadership & Mentorship- CSAT Strategy, Vendor Management & KPI ReportingOpen to senior leadership roles in field operations, service delivery, or logistics — particularly where customer support, operational excellence, and strategic growth intersect.
Experience
Facilities Solutions Manager
Sep 2025 — Present · US
As a Facility Solutions Manager at City Wide Facilities Solutions, I serve as the primary point of contact for clients, ensuring their facilities run smoothly and efficiently. My role includes overseeing day-to-day operations, coordinating service providers, and managing vendor relationships to deliver consistent, high-quality results.I collaborate closely with operations teams to align services with client needs, while building strong, long-term partnerships through clear communication and proactive problem-solving. By combining relationship management with operational oversight, I help clients streamline facility services, reduce complexities, and focus on their core business.
Education
Trafford College
Bachelor's in Business Management
2013 — 2017
Find verified contacts for anyone on LinkedIn
Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.
Free plan included · No credit card required
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.