Phil Owen

About Phil Owen

I bring a depth of experience across customer success, sales, and business development - helping clients uncover the value behind the tools they use and equipping them to apply that value in real, practical ways. Whether supporting software rollouts, leading trainings, or guiding organizations through change, I focus on clear communication, strong relationships, and outcomes that actually matter - strengthening retention and increasing product adoption.At the heart of everything I do is a passion for helping people see the why behind what they do. I believe that when clients truly understand the value of a solution - and feel supported every step of the way - they’re empowered to make a meaningful difference in their organizations, communities and beyond.I bring a mix of leadership, strategic thinking, and relationship-building to every interaction, whether it’s solving a complex challenge, guiding a team through change, or just being a steady voice when things get busy. My goal is simple: help people feel seen, supported, and set up for long-term success.Outside of work, I’m a husband, dad of five, music and sports junkie, and someone who still believes humor and humility go a long way in business and more importantly, in life.

Experience

1. Client Training Manager

   DocNetwork

   Jun 2022 — Present · Ann Arbor, MI, US

Education

• Spring Arbor University

  Bachelor's degree

  1997 — 2010