Phil Wheeler
Executive Vice President - Transformation & Operational Effectiveness @Cielo Talent
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WORK HISTORY
Executive Vice President - Transformation & Operational Effectiveness @Cielo Talent
I lead Cielo’s global transformation and operational excellence teams. My focus is on designing and optimising delivery models that turn strategy into results, helping our teams deliver scalable, sustainable value.Shape and execute global footprint and delivery centre strategies (Buenos Aires, Manchester, Budapest, Gurugram, Manila) to enhance consistency and cost efficiency.Drive digital adoption, automation, and AI initiatives to boost productivity and improve service delivery. Lead the Operational Excellence function, delivering substantial annual cost efficiencies while tightly aligning people, performance, and capability.Collaborate closely with senior leadership on organisational design, workforce, and real estate strategies, making complex change measurable and actionable.Recognised for translating strategy into action, leading through ambiguity, and building environments where high-performing teams thrive.
EDUCATION
Imperial Business School
CMI Level 7 Diploma, Leadership & Management
Cansfield High School Wigan
GCSE's grade A, C; including Maths, Science and English
SKILLS
ABOUT PHIL WHEELER
I design and execute transformation programmes that re-engineer how work gets done…
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