Philomena Joseph
Lead Account Management
- Role
- Lead Account Management at Adecco
- Location
- Bengaluru, KA, IN
- LinkedIn followers
- 500 followers
About Philomena Joseph
Experienced professional with 6 years of expertise in US Recruitment, complemented by 2 years in Account Management and 2 years in Customer Service. Skilled in talent acquisition, client relationship management, and delivering exceptional customer experiences. Known for building strong networks, driving results, and providing strategic support to both clients and candidates. Passionate about connecting the right talent with the right opportunities and committed to continuous learning and growth.
Experience
Lead Account Management
Apr 2025 — Present · Bangalore, IN
Client Relationship Management:Build and maintain strong, long-term relationships with key clients to understand their needs, challenges, and goals. Strategic Account Planning:Develop tailored account plans to drive growth, improve client satisfaction, and align services/products with client objectives. Revenue Growth:Identify opportunities to upsell, cross-sell, and maximize account revenue while ensuring client satisfaction. Problem Solving:Serve as the main point of contact for key clients, resolving issues quickly and effectively to maintain trust. Collaboration with Internal Teams:Work closely with sales, product, marketing, operations, and customer service teams to deliver customized solutions. Reporting and Forecasting:Track account metrics (sales targets, renewals, client feedback) and provide regular reports and forecasts to leadership. Negotiation and Contract Management:Lead negotiations on pricing, terms, and renewals while ensuring mutual benefit for both the client and the company. Market and Client Research:Stay informed about industry trends, competitor activities, and client markets to proactively propose solutions. Customer Success Advocacy:Advocate internally for the client\'s needs, ensuring the company\'s offerings continue to meet and exceed expectations. Project Management:Oversee projects or initiatives for key accounts to ensure smooth delivery, timelines, and client satisfaction.
Education
Kaveri First Grade College, APS School Premises, Hosur Road, Anekal, Bangalore Dist(10-11)
School, Business/Commerce, General
2001 — 2011
Jyothi Nivas college, Hosur Rd, Bangalore-95(Autonomous)
PUC, Business/Commerce, General
2011 — 2013
Oxford College Of Buisness Management
Bachelor's degree, Business/Commerce, General
2013 — 2016
Find verified contacts for anyone on LinkedIn
Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.
Free plan included · No credit card required
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.