Phillip Scaglione
Director of Customer Service Collections @Newco Capital Group
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WORK HISTORY
Director of Customer Service Collections @Newco Capital Group
Miami, FL, US
NewCo Capital Group | CAPYTAL.com
SKILLS
ABOUT PHILLIP SCAGLIONE
Since 2006, I\'ve held influential positions, advancing the growth of several FinTech firms. Throughout my career, I\'ve refined my proficiency in Bankcard/ACH payment processing, accounting, collections, customer service, and relationship management.My approach involves attention to detail, employing analytical, communication, and problem solving skills to handle complex cases, negotiate payment plans, and successfully resolve disputes.Above all, I facilitate seamless collaboration with both internal and external teams, reflecting my commitment to upholding compliance, accuracy, and efficiency in transaction processing and reporting.
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