Phillip Hastings

Vice President, Experience Development | Capital Strategy | Integrated Hospitality & Experience | Food & Beverage Leadership

Role
Vice President, Experience Development at San Francisco Giants
Location
San Francisco, CA, US
LinkedIn followers
500 followers
General Business & ManagementView LinkedIn profile

About Phillip Hastings

Vice President, Experience Development with more than 20 years of executive leadership in sports and entertainment operations, capital strategy, and hospitality-driven revenue environments. I lead integrated hospitality and experience strategy across infrastructure, premium assets, food and beverage, and large-scale frontline operations, aligning long-term planning with commercial performance and brand differentiation.My portfolio includes master planning and capital projects, enterprise-wide food and beverage operations, premium hospitality environments, and guest experience delivery across more than 650 frontline team members and multiple leadership teams. I focus on connecting physical space, service architecture, workforce strategy, and revenue optimization into a cohesive operating model. My work centers on long-range planning, asset enhancement, cross-functional alignment, and scalable systems that elevate the fan experience while strengthening profitability.I am committed to building accountable, high-performing cultures and leading complex organizations through growth, investment cycles, and continuous improvement.

Experience

  1. Vice President, Experience Development

    San Francisco Giants

    Jan 2026 — Present · San Francisco, CA, US

    Provide executive oversight of integrated hospitality and experience strategy spanning general seating, premium environments, and enterprise food and beverage operationsLead master planning and capital projects, aligning infrastructure investments with long-term revenue growth and operational efficiencyDirect Guest Experience operations with oversight of 600+ part-time frontline team members and full-time leadership staffOversee Premium Experience operations managing all clubs, suites, and concierge services across premium hospitality environmentsMaintain full accountability for event day operations and Spring Training operations in ScottsdaleDrive cross-functional alignment across facilities, operations, culinary, finance, and commercial teamsSteward complex operating budgets and capital expenditures while optimizing cost structure and service delivery modelsEstablish service standards, performance metrics, and scalable workforce strategies to ensure consistency across all assets

Education

  • The University of Alabama

    Bachelor of Science (BS), Communication and Media Studies

    1999 — 2001

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Phillip Hastings — Vice President, Experience Development at San Francisco Giants in San Francisco, CA, US | Unifers