Phil Goeckler

About Phil Goeckler

Extensive senior level program, project, product, technology, sales and account management experience.• Successfully worked with domestic and international technology and telecommunication companies.• Accomplished delivering the Call Protect application to market delivering over and growing for AT & T.• Accomplished managing gross revenue in excess of for Elephant Talk enterprise platform customers.• Extensive experience managing large enterprise projects and new product development with a career budget in excess of Focused on mentoring and guiding business development, technology and operations teams. • Experienced and passionate relationship manager able to work comfortably at all levels.• Accomplished at writing detailed plans and requirements. • Excellent written, verbal and customer communication skills.• Experienced in Agile methodology and extensive Scrum master skills.• Highly interested and experienced in mobile tech including cell phones, tablets, Bluetooth, Wi-Fi, IOT, network/Infrastructure build out and customer provisioning and management. • Excels at working with new technologies in new markets.• Outgoing personality with a willingness to listen for understanding and a great passion for continual growth.• Successful startup growth track record.• Willing to travel.Have fun!Phil Goeckler

Experience

1. Manager, Technical Account Management

   Hulu

   Dec 2019 — Present · Seattle, WA, US

   Hulu is the leading premium streaming service offering live and on-demand TV and movies, with and without commercials, both in and outside the home. Launched in 2008, Hulu is the only service that gives viewers instant access to current shows from every major U.S. broadcast network. The Hulu TAM team manages Hulu’s technical partnerships with a portfolio of partners with whom Hulu has an application distribution and/or billing relationship. The Hulu TAM team currently manages Apple, Amazon, AT & T, Sprint/T-Mobile, Comcast, Disney+, ESPN+, Google, Android Mobile, Microsoft, Nintendo, Sony, Vizio, LG, Samsung, Roku, TCL, HiSense.Hulu TAMs serve as the primary point of contact for all technical and escalation communication for Hulu’s device and billing partners. The TAM team owns and drives weekly, monthly and quarterly internal and external technical status and strategy meetings. TAMs are responsible for driving the Hulu technical strategy and ensuring device and billing partners meet technical task and dependency commitments (e.g. analysis, device certification, escalations, projects, device and features releases).As the TAM team manager I’m responsible and accountable for:• Management, Mentoring and performance assessment for a team of 3 TAMs. • Defining and driving yearly TAM objectives, and key results. • Collaboration on defining and driving Hulu’s partner management goals strategy.• Defining and driving process improvements. • Senior executive level communications and escalations. As TAM team manager I also provide individual contributions such as:• Owning the Roku, AT & T, Comcast and Amazon technical account management relationship.• Defining the Hulu, TAM, PEM,(Partner Engagement Manager), TPM,(Technical Project Manager) and Device Product Management Roles & Responsibilities.• Device on-boarding process improvement.• Feature intake and delivery process improvement.

Skills

• Mobile Devices
• 2g
• Software Development Life Cycle (Sdlc)
• 3g
• 4g
• Pmp
• Program Management
• Powerpoint
• Microsoft Excel
• Wireless Technologies
• Leadership
• Mobile Technology
• Business Process Improvement
• Agile Methodologies
• Salesforce.com
• Management
• Cdma
• Lte
• Software Development
• Cloud Computing
• Networking
• Strategy
• Vendor Management
• Business Development
• Gsm
• Product Management
• Sales
• Strategic Planning
• Agile
• Cross-Functional Team Leadership
• Cellular Communications
• Saas
• Business Analysis
• Project Management
• Mobile Applications
• Account Management
• Strategic Partnerships
• Sharepoint
• Training
• Wireless