Phillip Felli

VP Technical Support Servicing | Call Center Operations Leader | Expert in Payment Processing & Project Management | AI & Problem-Solving Pro

Role
Vice President Technical Support Servicing at Elavon
Location
Knoxville, TN, US
LinkedIn followers
500 followers

About Phillip Felli

My passion is to present solutions for problems which seem impossible to solve.I have the privilege to lead a team of 100+ customer service professionals who show up every day to solve problems and improve the experience of the clients they serve.While my team is serving our clients, I\'m Laser focused on coming up with new and innovative ways to make their jobs more effective and efficient so that they have opportunities to build their careers.I pour myself and my belief in innovation into firm-wide, cross-functional strategic initiatives where I can solve new problems and be the voice for my team and for the clients we serve.

Experience

  1. Vice President Technical Support Servicing

    Elavon

    Feb 2023 — Present

Education

  • Western Kentucky University

    Secondary Education and Teaching

    2006 — 2009

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Phillip Felli — Vice President Technical Support Servicing at Elavon in Knoxville, TN, US | Unifers