Phillip Vaughan

General Manager @Jersey Mike's Subs

Allen, TX, US

Lead all aspects of the restaurant operations to ensure superior customer satisfaction and profit maximization.Manage the strategic planning and execution of restaurant operations, whilst ensuring adherence to current food safety and other legal requirements. Monitor and control team performance and service to ensure delivery of service excellence. Oversee the hiring, training and development of staff, members including workload planning and scheduling. Supervise all orders and manage inventory to mitigate discrepancies or loss occurrence.Key Contributions: Fostered a culture of food safety and high performance by establishing specific KPIs and training staff members to achieve superior performance. Established best practice standards and procedures to achieve high scores during health inspections and to streamline restaurant operations. Identified multiple labor and food costs savings to ensure profit maximization and company’s financial sustainability.

Grayson College

Computer Science