Phillip Truong
Senior International Enterprise Onboarding Consultant @Toast
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WORK HISTORY
Senior International Enterprise Onboarding Consultant @Toast
Boston, MA, US
As a Senior International Onboarding Consultant at Toast, I lead complex, multi-location technology rollouts and guide top restaurant brands through successful onboarding and adoption of our platform. As a founding member of our International Consulting team, I’ve played a key role in shaping our global expansion strategy and delivery processes.I’ve successfully overseen and launched enterprise-scale implementations for major brands such as Tahini’s, MTY Group, Happy Belly, Fat Brands, and other high-growth restaurant groups across all regions where Toast operates — including North America, Europe, and AustraliaMy work involves close collaboration with cross-functional teams, including sales, product, engineering, and customer success, to ensure seamless deployments and long-term client satisfaction. I specialize in international logistics, change management, stakeholder alignment, and scalable implementation strategies tailored to the unique operational needs of global restaurant groups.
EDUCATION
UMass Boston
Bachelor's degree, Marketing
Quincy High School
High School Diploma
SKILLS
ABOUT PHILLIP TRUONG
I\'m a Senior International Onboarding Consultant at Toast, a leading restaurant technology company, where I was proud to be a founding member of our International Consulting team. With over a decade of experience in project management and hospitality, I bring a unique blend of operational expertise, strategic insight, and a passion for driving innovation across global markets.My background spans roles as a project manager, restaurant and logistics consultant, organizational process analyst, and technical implementation specialist. I’m well-versed in project planning, team leadership, software deployment, and system integrations, with a strong foundation in both technical and customer-facing environments.Colleagues describe me as highly positive, entrepreneurial, and solution-oriented—always focused on raising the bar and delivering impactful results.I hold a BS in Entrepreneurship and Marketing from the University of Massachusetts Boston.
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