Phillip Scott

Major Incident Manager @Ocado Technology

Reading, GB
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Aug 2017 — Present

Major Incident Manager @Ocado Technology

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Hatfield, GB

EDUCATION

1999 — 2004

De Montfort University

Biological Sciences, Biotechnology

SKILLS

Process ImprovementRanIpGprsUniversal Mobile Telecommunications System (Umts)Icp-Oes4gBusiness Process ImprovementSopMobile CommunicationsItilTrainingTeam ManagementVoipFirst AidBmc RemedyFire MarshallStakeholder ManagementMobile Devices2gMvnoUmtsGsmDefibrillatorItil V3 Foundations CertifiedVoice Over Ip (Voip)Service DeliveryBroadbandTelecommunicationsMicrosoft OfficeIT Operations3gIcp-MsInternet Protocol (Ip)Incident Management

ABOUT PHILLIP SCOTT

A highly motivated and experienced Incident manager with a wide range of knowledge and experience at all levels of service delivery. Cultivating strong internal and customer based relationships with a proven track record of being able to deliver service excellence whilst working within strict SLA’s in an ITIL based organisation. Able to communicate with all levels of management and users, to the level required whilst demonstrating flexibility and adaptability when being presented with challenging circumstances. Leads by example and is always looking to help or assist colleagues, driving forward process improvements and ideas.

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Phillip Scott — Major Incident Manager at Ocado Technology in Reading, GB | Unifers