Phillip Merrin
- Role
- Vendor Contact Center Manager at Conversenow.Ai
- Location
- Fort Lauderdale, FL, US
- LinkedIn followers
- 500 followers
OperationsView LinkedIn profile
About Phillip Merrin
With over 16 years of customer experience and operations leadership, I focus on driving…
Experience
Vendor Contact Center Manager
Jul 2023 — Present
Education
Broward College
Bachelor's degree, Mass Communication/Media Studies
2012
Skills
- Marketing
- Training
- Sales Management
- Performance Management
- Employee Training
- Public Speaking
- Management
- Call Centers
- Project Management
- Customer Retention
- Team Building
- Teamwork
- Time Management
- Event Management
- Team Leadership
- Instructor-Led Training
- Coaching
- Microsoft Word
- Sales
- Telecommunications
- Customer Service
- Csg
- Microsoft Excel
- Microsoft Office
- Leadership
- Powerpoint
- Customer Experience
- Account Management
- Customer Satisfaction
- Einstein 360
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