Phillip Makamure

Senior Security Analyst - Team Lead @NCC Group

Manchester, GB

Acting as a primary escalation point for security incidents, ensuring prompt and effective response.· Leading incident response efforts during high-priority security events to minimise business impact.· Following established escalation procedures to address threats, vulnerabilities, and potential threat actors.· Providing clients with detailed incident remediation guidance and preventative recommendations.· Conducting thorough triage and investigations using security tools, including IDS/IPS, Full Packet Capture devices, Firewalls, DDoS detection and mitigation tools, Endpoint Detection and Response (EDR), and SIEM platforms.· Identifying and analysing threats, vulnerabilities, and indicators of compromise (IoCs).· Documenting, reviewing, and continuously improving SOC procedures and security monitoring processes.· Supporting the ongoing development of Global Management Solutions (GMS) by identifying and implementing process enhancements.· Providing mentorship and guidance to R1 and R2 Analysts to support their professional growth.· Contributing to the design and delivery of training programs and continuous improvement initiatives.· Building and maintaining strong working relationships with internal stakeholders and clients.· Delivering exceptional customer service through proactive monitoring and effective incident management.· Compiling, reviewing, and publishing service-focused reports for internal and external stakeholders.· Staying informed on emerging threats and industry trends to enhance SOC detection and response capabilities.

Northumbria University

Bsc (Hons) Cyber Security Technical Professional

Little Heath School

A Level, A Level

Aston University

Foundation degree, Electrical Power Engineering