Phillip Lueker
IT Professional
- Role
- Director Support Account Management Services at ServiceNow
- Location
- Denver, CO, US
- LinkedIn followers
- 500 followers
About Phillip Lueker
I am a customer focused technology and business leader with more than 24 years of…
Experience
Director Support Account Management Services
Mar 2025 — Present
Education
Johnson County Community College
AA
University of Kansas
Bachelor's degree
Skills
- Help Desk Support
- Customer Satisfaction
- Active Directory
- Configuration Management
- Windows 7
- Integration
- Process Improvement
- Itil
- Avaya
- Service Delivery
- Technical Support
- Troubleshooting
- IT Service Management
- Vendor Management
- Management
- Business Process Outsourcing (Bpo)
- Telecommunications
- Call Centers
- Contact Centers
- Business Process Improvement
- Computer Hardware
- Workforce Management
- Incident Management
- Bpo
- Customer Relationship Management (Crm)
- Outsourcing
- Customer Experience
- Sla
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