Phillip Hillier

About Phillip Hillier

My passion for affordable housing drives me toward continuous improvement in portfolio…

Experience

1. Property Manager

   Burlington Housing Authority

   Jan 2022 — Present · Burlington, VT, US

   Serve as the sole property manager for a diverse market-rate portfolio of 10 properties, delivering exceptional customer service and fostering positive resident, vendor, and community partnerships.Oversee daily operations, including leasing, move-in/move-out processes, and compliance with HUD, ADA, and local housing regulations.Collaborate across maintenance, accounting, law enforcement, and resident services to address concerns, maintain high property standards, and enhance resident satisfaction and retention.Manage rent collections, monitor monthly financials, enforce leases, and resolve conflicts with discretion, maintaining occupancy and program compliance.Conduct regular site inspections with asset managers and partners, review financials, and implement cost-effective strategies for long-term property viability.Demonstrate strong organizational, communication, and problem-solving skills while balancing multiple priorities in a fast-paced, team-oriented environment.

Education

• Virginia Commonwealth University

  Bachelor of Science - BS

  2003 — 2007

Skills

• Newsletters
• Management
• Event Planning
• Retail
• Microsoft Word
• Team Leadership
• Conflict Resolution
• Social Networking
• Creative Strategy
• Marketing
• Public Speaking
• Cold Calling
• Advertising
• Fundraising
• Customer Service
• Nonprofits
• Social Media Marketing
• Strategic Consulting
• Social Media
• Accounting
• Microsoft Office
• Sales
• Event Management
• Logistics
• Volunteer Management
• Public Relations
• Community Outreach
• Crm