Phillip Brose

WORK HISTORY

EDUCATION

ABOUT PHILLIP BROSE

It’s not about having the right opportunities. It’s about handling the opportunities right.” - Mark HunterA seasoned and highly accomplished business professional with robust experience acquired over the years in delivering optimal results, business value in high-growth environments, and establishing key relationships with business segments. I am a professional and seasoned technical trainer with over 20 years of increasing responsibilities, and experience in the United States Marine Corps, along with 20 years of experience in instructional development, design, and delivery. I am skilled in conflict management, problem-solving, staff motivation, and responding to customer concerns. Adept at planning and preparing courses, instructional design, and deploying training programs for trainees in single and groups. I have vast knowledge and technical skills for training employees and delivering expected results.I evaluate training programs, determine weaknesses, and redesign areas to improve effectiveness. Experience in planning, designing, and delivering training programs. Skilled in deploying various training methodologies, mentorship programs, on-the-job coaching, and eLearning. Outstanding communication, time management, and technical leadership skills. I identify the strengths and weaknesses of technicians and prepare courses accordingly. I analyze workflow, space requirements, and equipment layouts for training, saving time and costs for the company. My superior communication, diagnostic, technical, and presentation skills, apply talent to translate learning into teaching and helping others to understand.My remarkable leadership and interpersonal skills let me communicate with upper management and team members. I am confident in delivering impeccable results through my dedication to handling multiple functions and activities under high-pressure environments and tight deadlines. Areas of Expertise:*Strategic & Operations Planning *Conflict management*Quality Assurance*Customer Service*Staff Training*Organization*Supervision & Training *Process Improvement *Interpersonal Skills *Analytical Skills *Team Management *Communications *Critical Thinking*Active Listening *Systems Analysis *Problem Solving *Time Management *Attention to Detail *Innovation*Management Skills *Administrative Skills